Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Rocket Casino, we're committed to promoting responsible gambling practices. It's important to understand that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the house over time.
Only gamble with money you can afford to lose, and never treat it as an investment or income source.
Age Verification
Rocket Casino is only available to individuals who are 18 years of age or older in Australia, or the legal gambling age applicable in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding gambling activities or lying about the time and money spent gambling
- Gambling with money needed for essential expenses (rent, food, bills)
- Experiencing mood swings or irritability when unable to gamble
- Neglecting family, friends, work, or study due to gambling
- Borrowing money to fund gambling activities
- Failed attempts to cut down or stop gambling
- Gambling longer or with larger amounts than intended
- Feeling anxious or depressed without gambling
- Using gambling as an escape from personal or financial problems
Self-Help Tools & Player Protection Features
Rocket Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on how much you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Timeouts: Set automatic session timeouts to take breaks from gambling
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified period if you need to stop gambling
These tools are available in your account settings. We encourage you to use them proactively.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Education and prevention resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German health education center with gambling support resources
www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support – problem gambling is a treatable condition, and many people recover with the right assistance.
Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Your wellbeing is important to us.